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FAQs

1

What services do we provide?​

We provide research services targeted to (aspiring) students, scholars, nonprofits, government officials and entities, schools, colleges and universities. We also provide workshops, trainings, and speaking engagements.

2

Who provide the services?​

Presently, the founder, Dr. Zayda provides the services. However, Dr. Zayda has partnered with a network of colleagues across the United States who are professors and independent researchers who will be providing services in the near future. 

3

Are services rendered online or in person?​

All services are rendered online. Clients requesting in-person component should include this in the interest form.

4

What is the refund policy?​

For student-scholar coaching sessions that are NOT a retainer (pay as you go), clients can receive a full refund up to 5 days of the scheduled coaching session. Thereafter, services will be subject to a 30% non-refundable fee, meaning 70% of the session fee will be refunded. For all other services, services are refundable in full up to 48 hours after purchase. Thereafter, services are not refundable.

5

What languages are services rendered?​

Presently, services are offered in English and Spanish. As we expand, we will be able to offer services in other languages.

6

Do we offer discounts?

Yes. Our discounts are as follows:

  • Grassroot nonprofit: Grassroots nonprofits with a budget of less than 100k will receive a 10% discount.

  • Pro-bono: We take a limited number of pro-bono clients. To inquire about pro-bono please state this in the interest form.

  • Promotion: Clients who promote our services will receive a one time additional 5% off. Conditions apply.

  • Financial hardship: (Aspiring) students/scholars experiencing financial hardship can receive a 25% discount.

7

Why Choose ZSMRE?​

  1. We integrate inclusion and equity in practice.

  2. We seek to foster transparency and client trust.

  3. Our services are offered in varied languages.

  4. Services are custom and personalized.

  5. We make research accessible to everyone.

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